1.Information we collect
In order to provide our services to you, we will collect some or all of the following information:
1.1. Personal Information: We may collect personal information that you voluntarily provide to us when you sign up for an account, use our services, or communicate with us. This may include but is not limited to, your name, contact information (email address, phone number, physical address), company details, payment information, and any other information you choose to provide.
1.2. Usage Information: We may automatically collect certain information about your use of the Platform. This may include your IP address, device information, browser type, operating system, usage patterns, and other technical information. We may also collect information about your interactions with the Platform, such as the features you use, the pages you visit, and the actions you take.
2. Use of information
2.1. Provide and Improve Services: We use the collected information to provide you with access to our Platform and its features. This includes processing transactions, managing user accounts, delivering customer support, and personalizing your experience. We also use the information to improve our services, develop new features, and enhance the overall functionality of the Platform.
2.3. Aggregated Data: We may anonymize and aggregate the collected information to create statistical and analytical insights. Such aggregated data will not directly identify you and may be used for various purposes, including research, marketing, and improving our services.
2.2. Communication: We may use your personal information to communicate with you, respond to your inquiries, and provide important notices regarding the Platform or your account. We may also send you promotional emails and updates about our services. You can opt-out of receiving promotional communications by following the instructions in those emails.
2.4. Legal Compliance and Protection: We may use and disclose your personal information as required by applicable laws and regulations, or if we believe it is necessary to protect our rights, property, or safety, or that of our users, partners, or the public.
3. Data Sharing
3.1. Service Providers: We may share your personal information with third-party service providers who assist us in operating and maintaining the Platform or performing services on our behalf. These service providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purposes.
3.3. Legal Requirements: We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with legal obligations, enforce our policies, protect our rights or the rights of others, investigate fraud, or respond to a government request.
3.2. Business Partners: We may share your information with trusted business partners to provide you with joint services or promotions. However, we will only share your personal information with your consent, unless otherwise permitted by applicable laws.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security techniques, including encryption, secure socket layer (SSL) technology, firewalls, and access controls, to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access, correct, update, or delete your personal information stored with us. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the email.
6. Third-Party Links
Our Platform may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review their privacy policies before providing any personal information.
7. Changes to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated privacy policy on our Platform or through other communication channels. We encourage you to periodically review this privacy policy for the latest information on our privacy practices.
8. Limitation of Liability
In any event, Saasmile’s total liability shall not exceed the total amount paid by Saasmile to you, or received by Saasmile from you, in accordance with our respective agreement.
9. Law and Competent Jurisdiction
This privacy policy is governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
Any dispute arising out of or relating to this privacy policy shall be referred to the competent courts of the Kingdom of Saudi Arabia.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at support@saasmile.com
By using our Platform, you acknowledge that you have read and understood this pPrivacy policyPolicy and agree to the collection, use, and disclosure of your personal information as described herein.